Contact Us
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StoreFly headquarters |
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RoomA503, Building A, SuoJia Tehnology park, Sanwei community,Hangcheng Subdistrict, Bao'an District, Shenzhen,GuangDong, China |
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info@miunda.com |
Phone number |
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+86 189 2936 9623 |
homepage |
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www.miunda.com |
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+86-13538257956 |
FAQ
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How do l change my order? |
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To change your order, please follow these steps: - Log in to your account on our website. - Go to your order history and find the order you wish to change. - If the order has not been processed yet, you may be able to modify it directly through your account. - If you're unable to make changes or if the order has already been processed, contact our customer service team immediately. We will do our best to assist you with your request, but please note that changes may not always be possible once an order is in progress.
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How can l track my package ? |
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- After your order has been shipped, you will receive a shipping confirmation email that contains a tracking number. - Visit the courier's website and enter your tracking number to check the status of your package. - If you didn't receive a tracking number or can't find your package, contact our customer service for assistance. We're here to help you track your order and ensure it reaches you.
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place an order but not received a confrmation email |
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If you've placed an order and haven't received a confirmation email, here's what you can do: - Check your spam or junk email folder to ensure the confirmation email didn't end up there. - Verify that the email address associated with your account is correct. - If you still can't find the email, log in to your account and check your order history. Your order details and confirmation should be available there. - If you're unable to locate your order in your account, reach out to our customer service team. We can confirm whether your order was received and assist you further.
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Why was my order cancelled? |
| There are several reasons why an order might be cancelled: - The item was out of stock and couldn't be fulfilled. - There was an issue with the payment method used for the purchase. - The order was flagged for review due to security concerns. - There was an error in the order processing system. - If your order was cancelled, you should have received an email explaining the reason. If you didn't receive an email or need further clarification, please contact our customer service team. We can provide more details about the cancellation and help you with any subsequent actions you may need to take. |
